Ensyst customers receive system management and monitoring services to support high levels of security and system availability, providing you the peace of mind that your IT infrastructure will enable you to achieve your most important business goals.
Our Managed IT Services delivery is built on a strong foundation of technology, people, and processes. Proactive preventative maintenance of IT Systems enables us to minimise downtime and maintain a healthy network for your business.
Ensyst monitors every aspect of the customer network – servers, applications, databases, and network devices, communicating in real-time. Our staff are Microsoft Server Specialists, who monitor and remediate alerts and troubleshoot server problems as they occur. The real-time network monitoring enables us to fix problems before they have an impact on the availability or performance of core business applications.
Server Management includes:
- Proactive Monitoring – Proprietary monitoring tools, thresholds set to industry best practice
- Maintenance – Ensyst performs regular proactive maintenance to ensure optimal running of hardware
- Patching - Reviewing, approving and applying critical vendors and Microsoft patching.
- Back-up – Ensuring regular back-ups are performed and that back-ups are working correctly
- Change Management - Ensyst uses an ITIL driven change management process to police system changes
Contact us to find out more.