Lync
Microsoft® Lync™ ushers in a new connected user experience transforming every communication into an interaction that is more collaborative, engaging, and accessible from anywhere. For IT, the benefits are equally powerful, with a highly secure and reliable system that works with existing tools and systems for easier management, lower cost of ownership, smoother deployment and migration, and greater choice and flexibility.
Some of the key benefits of using Lync include:
Control costs
Voice over IP (VoIP) enables communications among geographically dispersed company locations without long distance charges. Integrated audio, video, and Web conferencing helps reduce travel costs as well as the cost of third-party conferencing solutions.
Improve productivity
Rich presence information helps employees find each other and choose the most effective way to communicate at a given time. Instead of e-mailing documents back and forth for approval, workers can rely on real-time collaboration through enhanced conferencing with desktop, application, and virtual whiteboard sharing—or contact a collaborator from within Microsoft Office or other applications. The unified Microsoft Lync 2010 client provides access to enterprise voice, enterprise messaging, and conferencing from one simplified interface.
Support the mobile workforce
Mobile workers get access to rich Unified Communications tools from practically anywhere with an Internet connection, no VPN needed. An updated Lync Mobile client makes joining and managing conferences, searching the Global Address List, and viewing presence information easy. Rich presence in Lync Server 2010 has been updated with mobile location information, making on-the-go workers easier to find and contact. A single user experience across PC, phone, mobile phone, and browser gives workers more ways to stay in touch.
Gain operational efficiencies
By integrating Unified Communications and rich presence into business workflows, latency and delays can be reduced or eliminated. For geographically dispersed teams, group chat can enable efficient, topic-specific, multi-party discussions that persist over time.
Be more responsive to customers, partners, and employees
Enhanced delegation through Lync 2010, one-click call routing and management features in Microsoft Lync 2010 Attendant for receptionists, and rich presence information in both help ensure that opportunities are routed to the right person at the right time.
Why Ensyst as your Lync Partner
- Ensyst leads the Australian market for Lync Enterprise Voice deployed seats with the largest number of deployed sites and the largest number of deployed seats, giving us unparalleled experience in the design, deployment and support of Microsoft Lync
- We were the first company in Australia to earn the Microsoft gold competency for Unified Communications (which covers Lync)
- We were named 2011 Global Voice Partner of the Year for Asia Pacific by Microsoft at the Worldwide Partner Conference
- We use this technology ourselves, every day.
Contact us to find out more.
