Aged care provider

Managing the current IT environment and transforming the IT platform to support future growth

Details

Business size: 350 staff

Business sector: Healthcare

Technology: Managed Services

Solution: Managed IT and Outsourcing

Business issue

Facing a number of challenges, including those related to the requirements of approaching Aged Care Reform, the client went to the market early in 2013 to select a partner to run and manage their distributed environment and also transform the IT platform to support forecast organisational growth.

Ensyst was selected as a partner not only to manage the existing IT environment but also to assist in transforming both the back-end and end-user IT systems to meet the future needs of the business.

Solution

Complementing the client’s existing in-house IT function, Ensyst utilised its deep technical expertise and capability across Microsoft and Citrix technologies to stabilise the existing distributed environment, and transform it to a new centralised and standardised Cloud and application delivery platform.

Ensyst provides a full end-to-end Managed Service, having managed the client’s IT environment during a time of massive transformation in the production environment, managing the process to minimise user impact and reduce risk.

Ensyst continues to manage the client’s IT environment while continuing to advise and partner on other transformational projects.

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