Manufacturing sector

Food & drink manufacturer

Empowering knowledge management with SharePoint Online document management

Details

Business size: 7,000 users

Business sector: Manufacturing

Technology: SharePoint Online, Office 365

Solution:

Business issue

One of Australasia’s largest food and beverage companies, employing more than 7,000 people across Australia and New Zealand.

The organisation was seeking to take advantage of investments in Office 365 by leveraging SharePoint Online to deliver their Knowledge Portal; providing information in the forms of legal advice, policy frameworks, templates and guidelines to staff when they need to engage with external parties.

Solution

Ensyst was engaged to provide consultancy around the most efficient way to organise stakeholder guidance and governance information. Ensyst worked closely with the organisation to develop an Information Architecture, taxonomy and user experience that would enable users across the business to easily locate relevant information managed within SharePoint Online.

The organisation’s Knowledge Portal helps support decision-making by internal and external users, linking them quickly and easily with the most up to date and relevant information.  The Knowledge Portal provides multiple ways for users to locate information from rich enterprise search through to suggested documents, Top 10 and Most Popular documents as well as search via document categories and tags.

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